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Privacy Statement

 

References in this Privacy Policy to "we" and "us" are to Elizabeth Deacon trading as Prima Pearls.

 

The information that is, or may be, collected includes:

 

(1)     Any personal details you type in and submit, such as name, address, email address, etc.

(2)     We do not use cookies

(3)     Your preferences and use of email updates, recorded by emails we send you (if you select to receive email updates on products and offers).

 

What we do with your information

 

Any personal information we collect from you will be used in accordance with the Data Protection Act 1998 and other applicable laws. The details we collect will be used:-

 

(1)     To process your order, to maintain guarantee records and to provide after-sales service;

 

(2)     We do not collect any financial information from you. All credit card or debit card transactions are processed via PayPal who may collect financial information from you sufficient to enable them to process your credit or debit card payment. They do not pass this information to us and we have no access to any part of it. They will only confirm to us the fact that you have made a payment to us of a specified sum, the goods that you have purchased and the address to which you wish them to be delivered.

 

We do not use third parties to carry out any activities other than the processing of credit and debit card payments.

 

We would also like to inform you of various promotions, goods and services that may be of interest to you. These would only come from us. The only form of contact that we use is email. If you wish to receive these communications, please tick the "Yes" box when entering your personal details. You may unsubscribe at a later date, if you wish - see "Your rights" section below.

 

Your rights

(1)     You can ask us to update your personal information by emailing precise details of your request to admin@primapearls.com  Please ensure you type "update" in the subject line of your email.

(2)     You can ask us not to send you future marketing communications. To do this, simply email admin@primapearls.com. Type "No Marketing" in the subject line and then the following in the main text:-

your full name

your postal address, including postcode

your email address

 

We will then suppress your data from all direct marketing, although we will still keep it for processing your order and fulfilling customer service and after sale obligations.

 

You also have the right to request a copy of any personal information we hold about you. To do this, simply write to us at the following address, enclosing a cheque for 10 payable Prima Pearls to cover our administration costs:-